Data collection & use
We collect personal information when you create an account, make a booking, or contact us. This may include name, contact number, email address, government ID (for check-in where required), and booking details. We use this data to process and manage bookings, verify guest identity, communicate booking status, and provide on-site support. Any uploaded documents (for example, ID scans) are stored securely and used only for booking verification and check-in purposes.
Uploaded files & storage
Files you upload (such as ID documents or special instructions) are stored on our servers solely to process your booking and improve your on-site experience. We do not access or use the content of your uploaded files for any purposes other than those necessary to provide the service you requested.
Information sharing
We do not sell or share your personal information.
Data security
We use industry-standard technical and organisational measures to protect personal data, including encryption in transit and at rest where appropriate, access controls, and logging. Access to personal data is limited to authorised staff who need it to perform their duties. No system is 100% secure — while we strive to protect your data, we cannot guarantee absolute security of information transmitted over the internet.
Security measures
- Encryption for data in transit (TLS/HTTPS)
- Access controls and role-based permissions for staff
- Periodic security audits and vulnerability scanning
While we use best practices, no online service can be 100% secure.
Your rights
You have the right to access or correct the personal information we hold about you.If you have any concerns about the accuracy, completeness, or security of your information, please contact us, and we will promptly address your request.
Third-party links
Our site may include links to third-party websites and services that we do not control. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of third-party sites before sharing personal data with them.
Children's privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Service access & related policies
For detailed information on service delivery (timelines, on-site procedures) please refer to our Service & Booking policies on the website. For cancellation and refund terms, please see our Cancellation / Refund Policy page. These pages provide the operational details relevant to your booking.
Contact
If you have questions or requests relating to this Privacy Policy, please contact us:
- Website: slbpr.com
- Email: booking@slbpr.com
- Phone: +91 11 233744363
By using SLBPR you acknowledge that you have read and understood this Privacy Policy and consent to our processing of your personal data as described.